PeaceHealth Ketchikan Medical Center
Measure: Any staff who receives a verbal order or test result writes down the information and reads back the information and the person giving the order or test result confirms the information that was read back.

Time Period Ending:  3/31/2013

What We Are Doing:

PeaceHealth Ketchikan Medical Center, New Horizon's Transitional Care Center and our Home Health Care Department all practice the technique of writing down and reading-back verbal orders from the physician  Errors related to verbal misunderstandings can be greatly reduced or eliminated through practice of this technique. Questions can be routed to:  Barbara Bigelow, VP Quality at 907-821-1990.

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