Quality Related References

Crossing the Quality Chasm - Executive Summary
The Institute of Medicine’s (IOM) 2001 report Crossing the Quality Chasm: A New Health System for the 21st Century rose out of a series of studies conducted by the IOM and others documenting serious and widespread quality problems in the nation’s health care system (Chassin and Galvin, 1998; IOM, 2000; President's Advisory Commission on Consumer Protection and Quality in the Health Care Industry, 1998; Schuster et al., 1998)

Crossing the Quality Chasm - Slides
The slides provide you with a summary of the Institute of Medicine’s report, Crossing the Quality Chasm: Health Care for the 21st Century. They include the six national aims for improvement, the levels of change required for improvement, "New Rules" for health care, as well as three guiding frameworks.

"The Bell Curve"
An article by Atul Gawande in the December 6, 2004 issue of the New Yorker Magazine, chronicles the efforts of Cincinnati Children's Hospital to become more open with performance data.

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